FAQ

 

How long will my chocolates last?

All Rosie’s Confections should be enjoyed within 2 weeks for best flavor and texture. 

 

Where should I store my chocolates?

Keep chocolate wrapped in it’s original container and store in a cool, dark and dry place at 60-70°F.  

 

Why don’t my chocolates look like the pictures on the website?

All our chocolates are unique and handcrafted in small batches.

Why hasn’t my packaged arrived yet, despite paying for next day shipping?

Once we ship your box, which will be on a Monday, Tuesday, Wednesday or Thursday, you should recieve an email indicating that your box has left our facility. If you paid for Next-Day-Air and still do not receice your package in time, we are trully sorry, but cannot be held responsible for this.

Our estimated delivery timelines do not take unexpected weather delays into consideration, and weather delays may affect ship dates and arrival dates.

For more details, please read our shipping policy; https://rosiesconfections.com/rosies-confections-shipping-policy/

I’m allergic to certain ingredients. Are your products safe for me to consume?

Rosie’s Confections processes tree-nuts, peanuts, dairy, gluten, eggs, and soy. While we are meticulous with cleaning and sanitizing our tools and surfaces between projects, we cannot guarantee there is no cross-contamination. For more information, please visit our allergens page: Allergens | Rosie’s Confections